At Vueling, we are proud to announce the integration of the innovative 'Háblalo' app into our services, marking another step in our commitment to accessibility and inclusion.

This application, developed by the startup Asteroid Technologies, was the winner of the Vueling NextGen Aviation Challenge and is designed to enhance the travel experience for people with verbal communication difficulties.

The 'Háblalo' app is a pioneering tool that allows any passenger to enjoy a simpler and barrier-free journey. With predefined messages, pictograms, and guides, travelers can enjoy a more autonomous flight experience, from the airport to their final destination. Additionally, the application works without the need for an Internet connection, making it especially useful during the flight.

'Háblalo' is designed to facilitate communication for people with verbal difficulties, functional diversity, or language barriers. It operates through a simple and intuitive interface that allows generating audio in various languages, including Spanish, English, French, German, Italian, Portuguese, Russian, Catalan, Hindi, and Japanese. Users can choose between written messages, predefined phrases, or pictogram libraries adapted to the travel context. Furthermore, the app incorporates functionalities such as instant translation and voice recognition. Among its practical sections are:

• Messaging: Generates audio from written messages, which can also be translated into the needed language in each case. The app includes up to 40 languages.
• Háblalo Cards: Generates an audio message from a series of pictograms related to activities carried out at an airport: check-in, boarding, etc.
• Shortcuts: Generates an audio message from a series of phrases related to activities carried out at an airport: check-in, boarding, etc.
• Phrases: Allows constructing complex sentences and generating audio from them. Combines text and pictograms.
• Routes: A completely interactive guide explaining all steps from the airport to the destination.

Additionally, it allows configuring the audio speed, vibration, and language to adapt to each user's needs.

Our collaboration with Asteroid Technologies reflects our ongoing commitment to innovation and improving customer experience. The 'Háblalo' app is available for download on the Apple Store and Google Play through this link.

At Vueling, we constantly work to offer personalized services and assistance to all our passengers, including those with reduced mobility or special needs. We invite travel agencies to join us on this mission to make flying an accessible and inclusive experience for everyone.